Apr. 5, 2013
- Robert Adams, Esq. to be Honored with Distinguished Service Award by the Metropolitan Basketball Writers Association
Whether your practice or company oversees a high-volume of cases or you have one very
special case which requires specific attention, National Arbitration and Mediation (NAM) has
the capability to administrate your ADR proceeding(s) with highly qualified Arbitrator(s) or
Mediator(s) in a professional and efficient manner. NAM's staff of experienced case
administrators, many of whom have experience as insurance adjusters, attorneys and paralegals
share a common goal; to quickly and efficiently bring disputants together, gain the mutual
agreement of the parties to participate in an ADR proceeding, facilitate the negotiation of
case parameters (if applicable) and the mutual selection of a Hearing Officer and works with
all parties to ensure a convenient date, time and location of the hearing or conference.
In addition, all participants in an ADR proceeding sign the same set of Rules and
Procedures prior to scheduling each matter thereby establishing pre-determined guidelines
that ensure an equitable process.
Using NAM's services ensures the integrity of the ADR process.
We require our panel members to disclose conditions which may pose a conflict of
We regularly conduct internal audits of Hearing Officer decisions in an aggregated
format to detect trends that may indicate a plaintiff or defendant bias of some
We provide a complete set of Rules which have been time tested, eliminating the
need for parties to draft their own.
We have a team of professionals with specialized training in administration of ADR
proceedings which effectively saves countless hours of administrative work typically
required by the parties.
Why Both Sides Choose NAM:
NAM receives thousands of case submissions each year, sourced equally from plaintiff
and defendant law firms and institutions. As an established major neutral in the market,
NAM actively works with more than 3,300 commercial clients. Over the course of any
twelve-month period, NAM's clientele is so diverse, that no client represents more than
2% of NAM's revenues. As such, parties can rely on the fairness and integrity of a
NAM-administered initiative. Also, NAM is well known for its superb customer service and
for delivering exceptional results. In fact, more that 80% of NAM administered mediations
result in the settlement of all outstanding issues. Perhaps the best indication of client
satisfaction with NAM's service is that over any five-year period, NAM retains ongoing
ADR programs with more than 93% of its clientele.
NAM has an extensive and highly qualified panel in every major city in the
NAM can deliver a consistent high level of service, regardless of geographic
location, as all case administration is coordinated from a central hub
NAM offers a favorable fee structure for high volume national ADR initiatives.
NAM is an approved ADR provider with most carriers, thereby enabling plaintiff
firms a company that can secure participation in an ADR proceeding with almost
any insurance company in the nation.
NAM facilitates the process of exchanging medicals, obtaining approvals and
finding mutually agreeable Hearing Officers.