NAM can provide a highly qualified panel of Neutrals within 50 miles of any location in the United States.

NAM Neutrals are practicing specialists with a strong belief in the effectiveness and efficiency of the arbitration and mediation process. For the most part, they only hear Life, Health and/or Disability claims. As such, each case is taken very seriously and the NAM Arbitrators and Mediators are very aware of the intricacies and deadlines associated with these types of cases.

All NAM Neutrals are independent contractors and not officers, employees or owners of NAM. We believe this approach provides the most pristine forum by eliminating any issues relating to how a decision will affect future case referrals from a client that has the potential to refer more cases to the arbitration company. By design, we avoid this potential conflict of interest.

With respect to case administration, we provide the highest level of service as Case Managers are assigned to each case. These individuals have significant experience in administrating cases of this nature and they are available to all parties...from the initial case intake to the conclusion of each matter, thereby ensuring that all proceedings run smoothly. In fact, NAM clients who have previously worked with other ADR providers have been very vocal about how well we are able to ensure that all deadlines are met in resolving their matters.

NAM can provide a highly qualified panel of Neutrals within 50 miles of any location in the United States.

NAM Neutrals are practicing specialists with a strong belief in the effectiveness and efficiency of the arbitration and mediation process. For the most part, they only hear Life, Health and/or Disability claims. As such, each case is taken very seriously and the NAM Arbitrators and Mediators are very aware of the intricacies and deadlines associated with these types of cases.

All NAM Neutrals are independent contractors and not officers, employees or owners of NAM. We believe this approach provides the most pristine forum by eliminating any issues relating to how a decision will affect future case referrals from a client that has the potential to refer more cases to the arbitration company. By design, we avoid this potential conflict of interest.

With respect to case administration, we provide the highest level of service as Case Managers are assigned to each case. These individuals have significant experience in administrating cases of this nature and they are available to all parties...from the initial case intake to the conclusion of each matter, thereby ensuring that all proceedings run smoothly. In fact, NAM clients who have previously worked with other ADR providers have been very vocal about how well we are able to ensure that all deadlines are met in resolving their matters.

The NAM fee structure is simple and direct. We do not have "nuisance" charges that, in the aggregate, can be substantial. In other words, there are no hidden costs.

Unlike other arbitration institutions, NAM does not require a significant upfront retainer to commence a dispute resolution proceeding. Additionally, our fees are much more affordable as well.

The NAM fee structure is simple and direct. We do not have "nuisance" charges that, in the aggregate, can be substantial. In other words, there are no hidden costs.

Unlike other arbitration institutions, NAM does not require a significant upfront retainer to commence a dispute resolution proceeding. Additionally, our fees are much more affordable as well.

For cases referred to NAM as a result of an existing contractual provision indicating that the parties have agreed to use mediation or arbitration as the dispute resolution forum.

Provided below are the following links:

NAM's Comprehensive Rules and Procedures
NAM's Comprehensive Fees and Costs
NAM's Demand for Mediation or Arbitration Forms
Demand for Arbitration
Request for Mediation

For the cases in which there is no existing pre-dispute contractual arbitration provision, but the parties have mutually agreed to use mediation or arbitration as a fair and cost-effective forum to resolve their dispute.

Provided below are the following links:

NAM's Standard Rules and Procedures
Standard Fees and Costs
Standard Fees and Costs for Special Services
NAM's Mediation or Arbitration Agreement to be signed by the parties

For cases referred to NAM as a result of an existing contractual provision indicating that the parties have agreed to use mediation or arbitration as the dispute resolution forum.

Provided below are the following links:

NAM's Comprehensive Rules and Procedures
NAM's Comprehensive Fees and Costs
NAM's Demand for Mediation or Arbitration Forms
Demand for Arbitration
Request for Mediation

For the cases in which there is no existing pre-dispute contractual arbitration provision, but the parties have mutually agreed to use mediation or arbitration as a fair and cost-effective forum to resolve their dispute.

Provided below are the following links:

NAM's Standard Rules and Procedures
Standard Fees and Costs
Standard Fees and Costs for Special Services
NAM's Mediation or Arbitration Agreement to be signed by the parties