NEWS - Press Release

January 17, 2017


Susan Hernandez, Esq. Susan Hernandez, Esq. has been invited to present a 60-minute CLE seminar entitled “Alternative Dispute Resolution: A Guide to Mediation” to Crum & Forster Company and Seneca Insurance Company on Friday, February 3, 2017.

Ms. Hernandez’ seminar will focus on the benefits of Alternative Dispute Resolution (ADR) and the fundamental concepts of achieving success through the mediation process including ways to maximize the success of the mediation, preparing for the mediation, the facilitative and evaluative role of the mediator, the use of joint and break-out sessions, what to do when the parties reach an impasse and drafting the post-mediation agreement.

Susan Hernandez has mediated a wide variety of disputes involving insurance, insurance contracts, legal and medical malpractice, employment, premises liability, discrimination and personal injury. For the second year in a row, she was voted one of the Top Ten Mediators in New York State by the 2016 New York Law Journal Annual Reader Rankings Survey and was named a National Law Journal 2016 Alternative Dispute Resolution Champion, as part of a select group of only 48 nationwide.

Ms. Hernandez is available to mediate and arbitrate cases throughout New York State.

Click here to view Susan Hernandez’s resume.

Click here to view article Revisiting Mediation: Key Components to Success:

Click here to view the 2016 New York Law Journal Survey

Click here to view the 2016 Alternative Dispute Resolution Champions


Founded in 1992, NAM (National Arbitration and Mediation) has been recognized for its superb customer service and exceptional panel of arbitrators and mediators. In 2016, NAM was named Best ADR firm in the United States by the National Law Journal’s Annual Reader Rankings Survey. Additionally, 7 of NAM's neutrals were named 2016 National Law Journal Alternative Dispute Resolution Champions, as part of a select group of only 48 nationwide. Consistent with being the nation’s premier ADR provider, the New York Law Journal Annual Reader Rankings Survey also selected NAM as the #1 ADR firm for the last six years.

NAM actively works with more than 8,000 commercial entities, including more than 50% of the Fortune 100 companies. NAM offers litigants a nationwide panel of nearly 2,500 top-tier former judges and practicing specialists uniquely qualified to facilitate the resolution of disputes in a private forum. The company maintains rosters in all 50 states, Puerto Rico and in major cities around the world, with specific expertise in the areas of Complex Commercial, Construction, Employment, Entertainment, Financial Services, International, Insurance, Medical Malpractice, Personal Injury (including 3rd party and 1st party actions), Professional Liability and Real Estate dispute resolution.

NAM is often an indispensable resource for parties seeking cost-effective alternatives to expensive and often time-consuming litigation.

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